Please book via the appointment booking calendar above. Make sure you select the right time zone.

If you can’t find a time that suits you, please email us at info@viviennewang.com.au, and we’ll be able to assist you.

We understand life can get busy or perhaps you are doing so well and no longer need our services (incredible!), we appreciate as much notice as you can provide us, so we can make this spot available to the next person waiting.

If you need to reschedule or cancel without no charge, you can click into your appointment confirmation email and select “Change/Cancel Appointment” and you can find another date/time that works for your schedule 24/7. Alternatively, you can contact us via email at info@viviennewang.com.au

Cancellation or reschedule requests made within 24-48 hours of your scheduled consultation time may incur a 50% of your scheduled consultation fee charge.

Cancellation or reschedule requests made with 24 hours notice or less, including no-shows, will incur 100% of your scheduled consultation fee being charged.

Nobody likes cancellation fees, including us! Please make contact as soon as you know you won’t be able to attend so we can avoid unnecessary fees and ensure other clients waiting can be seen too.

Life happens so we offer a flexible way to reschedule your appointment as long as you provide more than 48 hours notice.

In your appointment confirmation email, simply hit “Change Appointment” and find a time that suits you in your dietitian’s calendar. You can also contact us through email directly.

No, you do not need a doctor’s referral to see a dietitian. If you would like to use Medicare rebates, you need to see you GP first to get a GP’s management, otherwise, you can book your appoitments straight away. Blood works need to be arranged by your doctors.

Yes, we do offer Medicare rebates for those eligible and presenting with a Chronic Disease Management Plan or Team Care Arrangement Plan from your GP (general practitioner). This type of referral entitles you to claim a rebate for up to five appointments with an allied health professional each year. Speak to your GP to see if you’re eligible and ensure you provide your documentation to us before your first consultation, please note this is not a referral that can be initiated by a non-GP specialist.

Once your consult fees are paid in full, and you have attended your consultation, we can process the Medicare rebate on your behalf or you can claim it yourself with our invoice.

We also accept Eating Disorder Care Plans, which can entitle you to up to 20 dietitian appointments per year. You are also welcome to pay out of pocket if neither option is relevant to you.

If you have questions about rebates and referrals, please email us at info@viviennewang.com.au

Rebates apply to all consultation services.

For Australian clients only. We recommend checking your policy and with your insurance provider about your inclusions and cover.

After you attend your consultation, we provide a digital receipt via email after you attend your consultation with us for you to claim back a rebate if you have private health with dietetics cover.

Rebates apply to all consultation services.

We will review blood test results, diet history and current supplements to execute a plan for further testing where required. Using all this information our expert fertility and prenatal dietitian will formulate a science-based treatment plan and provide you with all the resources, knowledge, and support that you need to help you reach your goals.

After the initial nutrition consultation, Vivienne will advise on the appropriate frequency of follow-up visits and your eligibility for our package/program.

You can also purchase review packages for long-term nutrition management.

As much as we’d love to see you off-screen, we are a fully digital practice. Our clients love the flexible online services without the hassle of commuting or parking, especially with all the other appointments they have going on.

We get to deliver comprehensive care to individuals and couples on their wellness and reproductive health journeys from all over Australia, all you need is an Internet connection and a laptop, computer or phone!

We would love to support your clients with women’s health & fertility nutrition. We appreciate any of your referrals. Please email the referral letter to info@viviennewang.com.au. Our team will contact the patients to help arrange the appointment.